Privacy Policy | Dokusik Privacy Policy – Dokusik
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Privacy Policy

Last updated: December 10, 2025

Introduction

Gainstage ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our audio plugin and website.

Information We Collect

Personal Information

  • Account Data: Name, email address, username, password
  • Payment Information: Processed securely by our payment providers (Stripe/PayPal)
  • License Information: License keys, activation dates, hardware IDs

Technical Information

  • Device Information: Hardware ID for license activation
  • Usage Data: Plugin version, OS version, activation history
  • IP Address: For security and fraud prevention

How We Use Your Information

  • To provide and maintain our service
  • To process license activations and manage subscriptions
  • To send order confirmations and license keys
  • To provide customer support
  • To prevent fraud and ensure security
  • To send product updates (you can opt-out anytime)
  • To improve our products and services

Data Security

We implement industry-standard security measures to protect your personal data:

  • HTTPS encryption for all data transmission
  • Secure password hashing (bcrypt)
  • Regular security audits and updates
  • Limited access to personal data
  • Secure data centers with backup systems

Data Sharing

We do not sell or rent your personal information to third parties. We may share data with:

  • Payment Processors: Stripe and PayPal for payment processing
  • Email Services: For sending transactional emails
  • Legal Requirements: When required by law or to protect our rights

Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Request corrections to your data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Request your data in a machine-readable format
  • Objection: Object to processing of your data
  • Restriction: Request restriction of data processing

To exercise these rights, contact us at privacy@gainstage.com

Cookies

We use essential cookies to:

  • Keep you logged in to your account
  • Remember your preferences
  • Ensure security and prevent fraud

We do not use tracking or advertising cookies. You can disable cookies in your browser, but some features may not work properly.

Data Retention

  • Account Data: Retained while your account is active
  • License Data: Retained for the lifetime of your license
  • Transaction Data: Retained for 7 years for tax/legal purposes
  • Support Tickets: Retained for 2 years

Children's Privacy

Our service is not directed to children under 16. We do not knowingly collect data from children. If you believe we have inadvertently collected data from a child, contact us immediately.

International Data Transfers

Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place to protect your data in compliance with GDPR.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our website. Continued use of our service constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or to exercise your rights, contact us at: